Jennifer

Application Performance Management Solution

JENNIFER




Enterprise Web Business Monitoring

THE MOST EXCELLENT CHOICE

FOR J2EE PERFORMANCE MANAGEMENT




The tremendous growth in e-business sector over the past decade

has induced the IT infrastructures of many companies to become

increasingly complex. The increasing complexity in IT infrastructure

has resulted in diminishing marginal return of IT investment for many

companies due to the often inefficient and incompatible integration

of different system components in a multi-tiered system environment.

Result is frequent server downtimes, inefficient use of IT

resources, deteriorating system performance, and a general inability to

forecast future system usage to timely adjust for ever changing volume of

incoming data. While companies are spending significant amount of

monetary and human resources for development of their IT

infrastructure, they are often unable to redeem equitable return for

their investments due to these issues. Ever-increasing data and

system complexity, combined with server performance problems are

causing significant delays in customer service response times,

resulting in reduced customer satisfaction and missed opportunity

in revenue generation. Finding the root causes of these problems are also

not an easy task because of the complexity of today’s multi-tier

system environments which may include many different types
of web servers such as


WAS (web application server), databases, and various other

integrated applications.



JenniferSoft’s newest Application Performance

Management (APM) solution,

JENNIFER has been specifically

developed to provide a unified

management for today’s complex e-business system

by applying its methodology to the life cycle of targeted

infrastructure. Jennifer can diagnose and recommend

solutions for system performance problem as well as

prevent future system problems.

JENNIFER is capable of real-time

WAS performance monitoring,

cause-analysis and resolution recommendation for existing

performance issues, application SQL query optimization/tuning,

intelligent load-balancing for connection counts and system

resource requirements, system capacity estimation and forecast of

future usage quantified with evidentiary data, user customizable

menu, intuitive dashboard for accessible display of data, automatic

alert system to provide effective status updates to end-user, and

business data monitoring for overall business analysis.


J2EE/WAS SYSTEM MONITORING

Jennifer is capable of real-time monitoring for J2EE (Java2

Enterprise Edition)/WAS systems, expeditious diagnosis of

performance barriers, integration system control and end-to-end

service monitoring.


INTEGRATED IT SERVICES DASHBOARD

Beyond providing application performance data, Jennifer is also

able to provide end-to-end comprehensive monitoring of systems,

networks, databases, WAS servers, and TP (transactional process)

using optional adaptors based on “Adaptable Framework Technology”.

Furthermore, Jennifer is capable of monitoring all types of

data needed for overall business analysis and can also provide

core infrastructure for ITSM integrated dashboard and AMS

system.


REAL-TIME PERFORMANCE MONITORING

Jennifer’s intuitive monitoring screen combines different types of

information into one easily accessible display. When Jennifer

identifies any performance issue, featured automatic alert

system is used to communicate the system issue to system

administrators and other end-users. Jennifer is also capable of

communicating with back-end systems (CICS, TUXEDO) and

interpreting DBMS SQL query history to identify the exact location and

cause of the issue encountered down to the exact

class/method.


PERFORMANCE PROBLEM DETERMINATION

Possessing vast library of system performance issues and

solutions collected over many years by our system performance

analysts and consultants, Jennifer can utilize this knowledge to

provide relevant clues and recommendations to the system

administrators, so that they can accurately and timely determine

the cause of the issues encountered and provide counter-measures
to correct the problems.


APPLICATION / SQL QUERY TUNING

Jennifer can track response times, CPU usage, and others system

critical information for active applications per each class/method,

thus identifies which specific module is experiencing the

performance problems.


CONFIGURABLE DASHBOARD

The dashboard can be customized by drag & drop feature,

moving desirable topic/category into the integrated monitoring screen.

The customized dashboard can be saved as templates per user or

user type (i.e. manager, administrator, team leader).


CUSTOMIZABLE REPORTS

Jennifer can provide statistical data for service information such as

number of connections, response times, system resource usage,

service call records, SQL transaction history, back-end transaction

history, etc... Stored data can be used for second level processing

and displayed in visually effective charts, diagrams,

and graphs in a separate screen. Using user customizable optional

report templates, Jennifer can output various informative

performance reports in Rich Formatted report files.


HIGHLIGHTS

● Real-time WAS system performance monitoring

● Performance barrier root-cause analysis

● Application and SQL query tuning

● Elapsed time and CPU usage tracing per class/method

● Automatic load-balancing for sudden change in service level

● Web, WAS, TP, DB integration monitoring via single display

● Reporting capability based on user defined templates

● CICS/TUXEDO and other TP monitoring support

● Database monitoring support

● Quantified data for capacity planning

● User customizable displays

● Customizable menu and configurable dashboard per user type


BENEFITS

Jennifer can ensure stability of client system servers by providing

real-time monitoring in all aspects of IT service operations via single

unified view. Jennifer can minimize downtime and provide

progressive monitoring through prevention of performance barriers,

thus ensures minimized operational risk. Through continual
collection and analysis of quantified performance data, Jennifer can
assist in allocating sufficient resources to critical systems as preventive measure,
rather than merely adjusting to rectify already transpired system performance failures.
Jennifer can reduce TCO via advanced
performance optimization, preventing misusage of system resources.

Minimizing System Downtime
When a system performance problem occurs, Jennifer immediately
and speedily determines the root cause and recommends a
solution. That contributes to minimize system downtime and ensures
operational stability.

Automatic Alert System
Through intuitive system monitoring, Jennifer can predict potential
system performance problems that may occur in the future and
automatically alert system users appropriately to prevent such
problems from ever happening.

Quantified System Performance Data
By collecting information such as connection counts, user counts,
system resource usage, and other statistical performance data,
Jennifer can provide quantified evidentiary data needed for planning
system expansion and application tuning.

Satisfactory Customer Service
Jennifer provides peerless service to customers, achieving consistent
and stable system operational environment by minimizing
system downtime, enabling immediate response to system
performance issues, and load-balancing to prevent service level
deterioration due to sudden flux of system usage.

Integrated Performance Management
Services such as WAS system performance monitoring,
TUXEDO/CICS including TPM monitoring, system resource, and other
user defined business data monitoring is available to users through
simple, efficient, integrated dashboard by providing user collective
control over system performance.



Minimizing TCO

TCO can be reduced by minimizing system downtime, preventing
future performance issues, maximizing system performance via
application tuning, and optimizing usage of IT infrastructure and
human resources.


TECHNICAL SPECIFICATIONS



Application Servers

● BEA WebLogic 5.1, 6.x, 8.x, 9.x

● IBM WebSphere Application Server 3.5, 4.x, 5.x, 6.x

● Tmaxsoft JEUS 3.x, 4.x , 5.x

● Oracle Application Server 9iAS, 10gAS, OC4J, ERP

● SUN Application Server 7.x, 8.x

● Fujitsu Interstage 5.x, 6.x, 7.x

● Hitachi Cosminexus 7

● Sybase EAServer 4.x, 5.x

● Macromedia JRun 4.x

● Apache Jakarta Tomcat 3.x, 4.x, 5.x

● Caucho Technology Resin 2.x, 3.x

● Evermind JBoss Application Server 3.x, 4.x

● Apache Jserv


Operating Systems

● AIX 4.3.3, 5.x 32bit, 64bit

● HP-UX 11.x 32bit, 64bit, HP-UX Itanium 64bit

● Sun Solaris 2.8, 2.9 32bit, 64bit,x68

● Intel Linux 32bit, Redhat AS Itanium 64bit

● Compaq Tru64 UNIX OSF1

● Microsoft Windows NT 4.0, 2000, XP, 2003, Vista

● IBM iSeries(AS400) for WebSphere

● IBM z/OS for WebSphere,

● Linux